Senior Account Executive - Champion AI

Company Description QAD is building a world-class SaaS company, providing enterprise software solutions globally. We are a virtual-first company, enabling our team to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being. We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success. Job Description About the Opportunity We are a PE-backed, enterprise SaaS company specializing in ERP, supply chain and AI solutions for manufacturers. With significant investment and a clear mandate for expansion, we are seeking a high-impact Senior Account Executive based in the Midwest, Central, or Eastern U.S. and located near a major airport. This is a rare opportunity for a seasoned Senior Account Executive who thrives in a fast-moving, performance-oriented environment and is ready to make a measurable mark on a company at an inflection point. You will be armed with both QAD's 30-year industry pedigree and a genuinely differentiated, agentic AI solution reshaping how manufacturers operate. This role is dedicated entirely to driving expansion within our existing customer base and partnering with your Customer Success Manager to drive adoption and value.

QAD | Redzone: 30+ Years of Manufacturing Domain Expertise QAD has spent over three decades earning deep trust within the industries it serves. Unlike horizontal ERP vendors, QAD was purpose-built for manufacturing—giving our sales team a genuine, defensible advantage rooted in domain expertise, long-tenured customer relationships, and proven outcomes across the verticals that matter most: Discrete Manufacturing · Automotive · Life Sciences · Food & Beverage · High Tech · Consumer Products

AI-POWERED Champion AI — The Future of ERP Champion AI is QAD's embedded, agentic artificial intelligence solution, purpose-built for the manufacturing floor and back office. By combining 30+ years of manufacturing domain knowledge with modern AI, Champion delivers predictive insights, intelligent automation, and real-time decision support that help manufacturers move faster, waste less, and respond to disruption before it becomes a crisis. Champion AI is the Champion Advantage—redefining what ERP can do and giving our customers a decisive competitive edge.

What You Will Own We have a strategic opening for a Senior Account Executive at a pivotal moment for QAD. You will own the commercial growth relationship for our active customer base, specifically driving expansion of our Champion AI agents, upgrading to our Adaptive ERP platform on AWS, selling into new sites or divisions and cross-selling our entire suite. You will lead end-to-end deal progression within existing customer accounts—uncovering whitespace, demonstrating the value of AI, and closing complex expansion deals.

Key Responsibilities

• Drive Existing Customer Expansion: Own the end-to-end sales cycle from upsell identification to closure for QAD’s Champion AI agents, upgrading to our Adaptive ERP platform on AWS and cross-selling our entire suite of products within our existing active customer base.

• Account Growth & Whitespace Analysis: Target and pursue expansion opportunities within existing active customers to maximize the adoption of our AI solutions.

• Formulate AI Business Cases: Drive deep client engagement within existing accounts, leading meetings to uncover operational pain points and establishing the business case for agentic AI.

• Collaborate on Account Strategy: Partner closely with Customer Success Managers (CSMs) through a regular cadence of touchpoints (e.g., joint account planning) to ensure alignment and identify expansion triggers.

• Manage Complex Expansion: Own commercial engagement for high-value cross-sell opportunities within strategic accounts.

• Relationship Management: Maintain and foster deep relationships with executive sponsors and key stakeholders across your assigned customer portfolio.

• Pipeline & Value Narratives: Maintain accurate forecasting, pipeline health, and deal hygiene in the CRM. Capture expansion success stories to help shape marketing and enablement materials.

Qualifications What We Are Looking For

• Proven Performer: 6–8 years of experience selling SaaS complex solutions, with a proven track record of over quota achievement.

• Account Management Background: Extensive experience in a customer account executive or expansion role; you know how to navigate existing corporate structures, build executive and business relationships, and expand account value (not a net-new hunter profile).

• AI Sales Acumen: A strong understanding of how to sell AI capabilities, position the value of agentic AI, and build business cases around predictive insights and intelligent automation.

• Tech-Savvy Practitioner: Demonstrated experience using AI tools within your own sales workflows and day-to-day processes to maximize efficiency.

• Self-Prospector: A proven ability to generate your own pipeline leveraging relationships, partners, outreach across various channels and leveraging modern tools & AI to increase results. Ideally started as a BDR/SDR and successfully transitioned into a high-performing Account Executive or Sales Executive.

• Value-Based Selling: Ability to sell a highly technical, forward-looking solution based on measurable business outcomes and ROI, rather than product features.

• Communication: Exceptional writing, presentation, and relationship-building skills.

• Travel: Willingness to travel up to 50% as needed to meet with customers.

Additional Information

Compensation Package

• Base Salary: $145,000 - $160,000 USD annually

• On-Target Earnings (OTE): $290,000 - $320,000 USD (uncapped commission match)

• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.

• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

About QAD and QAD Redzone

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote

About QAD

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote